Pledge Avenue Help Center

How do I place an order?

To place an order, simply browse our website, select the desired items, and add them to your cart. Once you're ready, proceed to checkout, fill in your shipping information, and make the payment.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards, Zelle, and other secure online payment options. You can find the complete list of accepted payment methods at the checkout page.
How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view the order status and tracking information.
Are there any additional charges, such as taxes or shipping fees?

The final price at checkout includes the cost of the items and applicable taxes. Shipping fees, if any, will be calculated and displayed at checkout before you complete your purchase.
Can I modify or cancel my order after placing it?

Unfortunately, once an order is placed, it cannot be modified or canceled. Please doublecheck your order before completing the purchase. If you encounter any issues, please contact our customer support for assistance.
Do you ship internationally?

Yes, we do offer international shipping. Shipping costs and delivery times may vary depending on the destination. You can review the shipping options and costs during the checkout process.
What is your return policy?

Our Return Policy allows you to return items within 30 days of receiving your order. Please visit our Return Policy page for detailed information on the return process, eligibility, and any associated fees.
How do I contact customer support?

You can contact our customer support team by e-mail/live chat, which can be found on our Contact Us page. We are here to assist you with any questions or concerns you may have.
How can I subscribe to your newsletter for updates and promotions?

You can subscribe to our newsletter by entering your email address in the 'Subscribe' section at the bottom of our website. Subscribers receive updates on new arrivals, promotions, and exclusive discounts.
Are my personal and payment details secure on your website?

Yes, we take the security of your information seriously. Our website uses 'Secure Sockets Layer (SSL)' to ensure that your personal and payment details are protected during the transaction.